Registration Process
Thank you for choosing to have a retreat with us. When scheduling your retreat, please allow a 48-hour window to process your registration, arrange for New Retreatant Orientation if applicable, and to schedule any massage or Spiritual Direction sessions appointments. The maximum amount of time you can reserve a hermitage is 14 days. We accept hermitage reservations six months in advance.
If you are unable to fill in the form electronically, please notify Chelsea Koenigs of your selected dates by email or calling 920-907-2300, then print the form and send it via the mail. This will eliminate the potential of double booking a hermitage. If you are inquiring about a potential hermitage stay via a phone call or email, Chelsea will confirm the dates are available and place a hold on the hermitage until the completed registration form arrives. The maximum hold time is one week from the initial inquiry. After the week has passed, the hold is removed from the hermitage and it is made available to others who may be interested. When your completed form is received, the online calendar will be updated as soon as possible and you will receive a confirmation email.
New Retreatant Orientation
When you make your first retreat with us at the hermitages, you will be provided with New Retreatant Orientation that takes 30 to 45 minutes to complete. During this orientation, you will tour the Motherhouse Chapel, review the hermitage expectations, be shown the storm shelter, and be given an opportunity to get answers to any questions you may have. The orienting Sister asks that you please arrive between 8:30 a.m. and 3:15 p.m. Monday – Saturday. Sunday arrival is unavailable to new retreatants. Please indicate your arrival time on your registration form so that the orienting Sister can place you on her schedule. Your indicated arrival time is also the time that your orientation will occur.
If you hit traffic or road construction that will delay your arrival, please call Chelsea at 920-907-2300 and let her know so that she can alert the orienting sister of the new arrival time.
Retreatants Arriving After Business Hours (Recurring Retreatants)
After you make your first hermitage stay, you are welcome to check-in at any time. If you arrive on a Saturday or Sunday or after 4:30 p.m. on a weekday, your check-in packet will be located in the locked safe in our front entryway. Directions with the passcode on how to retrieve your packet will be emailed to you. Each packet is color coded based on your hermitage. You will notice this same color coding on the online calendar.
Cleaning of the Hermitages
Hermitages are thoroughly cleaned after each retreatant. Cleaning occurs on business days and requires two consecutive days to complete adequately. (Cleaning does not occur during weekends.) These two cleaning days are indicated on the reservation calendar to make it easier for you to select your arrival date.
Please note the cleaning schedule indicated on the calendar is subject to change when retreatants are not back-to-back. If you need/wish to change the arrival date of your hermitage stay, please contact Chelsea at least 2 business days in advance so she can confirm that the hermitage will be clean in time for your requested arrival date.
